Free Shipping on Orders Over $180

Shipping & Returns

SHIPPING

Orders are shipped UPS ground insured unless otherwise requested.

We charge a small handling fee on top of shipping cost to pay for consumables and incidentals.

Customers that provide a valid email address can be notified automatically whenever a shipment is sent. This notification will include all package details such as weight, tracking number, date of shipment, etc. as well as a link to the UPS/USPS web site to automatically check on the status of the delivery. There is no charge for this service.

Sign up now by sending us an email from the account you want to receive your notification at:



RETURN & REFUND POLICY

If you are not satisfied with your Jodie’s Kitchen product purchase please call 1-800-728-3704 for a Return Product Authorization (RPA) request within 30 calendar days of receipt of the product.

If the product is returned in the original box with the original packing material and invoice within 10 days of your call we will exchange it or offer you a refund based on the original payment for the product only.

No shipping charges will be refunded.

All returns must be sent to us pre-paid. Items sent COD, “freight collect” or “third party” will not be accepted.

If sent by US Mail, it must be sent registered, return receipt and insured. Packages returned incomplete will not be accepted.

We reserve the right to refuse returns that do not meet the above conditions
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